Shipping policy
Effective Date: April 10, 2026
1. Shipping Coverage
Our shipping service mainly covers all 50 states of the United States, excluding overseas territories, military post office addresses and remote islands unless extra freight is pre-confirmed and paid by customers during checkout.
2. Processing Period
All valid paid orders will be arranged for packaging and shipment within 1-3 business days excluding weekends and US federal public holidays. Once the goods leave our warehouse, a formal shipping tracking number will be sent to the customer’s reserved email address automatically.
3. Delivery Time Reference
Standard domestic US shipping normally takes 5 to 12 business days after dispatch, unexpected delays caused by extreme weather, carrier logistics backlog or local postal suspension are beyond our controllable scope.
4. Shipping Fee Standard
Free standard ground shipping will be available for orders meeting our site-specified minimum purchase threshold; orders below the threshold will charge a fixed flat shipping fee clearly displayed on checkout page before payment confirmation. No additional unexpected shipping surcharges after checkout completion.
5. Undeliverable Parcel Handling
If parcels are returned to our warehouse due to incorrect recipient address input, customer refusal of package acceptance or unreachable receiver, customers can choose to pay secondary reshipment cost for re-delivery or apply for product refund after returned goods inspection.